Action Plan
Juniper Social
Host
80%
-20 pts
Bartender
100%
+33 pts
Server
75%
-25 pts
Manager
50%
-50 pts
Host
-
Walked the party to the table at their pace
Pointed at the table instead of walking the party over.
- Last visit
- Pass
- Last 3
- 3 of 3 passed
Server
-
Checked back within two bites or two minutes of the entrees
Server did not return until clearing.
- Last visit
- Pass
- Last 3
- 1 of 3 passed
-
Cleared plates only once everyone had finished
Plates pulled as soon as the first guest finished.
- Last visit
- Pass
- Last 3
- 3 of 3 passed
Manager
-
Staff in clean, complete uniforms
Two servers in untucked shirts; one missing an apron.
- Last visit
- Pass
- Last 3
- 3 of 3 passed
-
Restrooms clean and stocked
Restroom floor wet; soap dispenser empty.
- Last visit
- Pass
- Last 3
- 3 of 3 passed