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Action Plan

The Copper Fig

Visit 8 · Sep 4, 2026 · compared with visit 7 and the 6 visits before this one

Evaluator's scorecard Previous visit

This visit 76%

Last visit 75%

Last 6 77%

Missed 4

Host

100%

+25 pts

Last six: 90%

Bartender

–

Not observed

Last six: 75%

Server

75%

+12 pts

Last six: 73%

Manager

60%

-40 pts

Last six: 71%

Server · 2 missed standards

Cleared plates only once everyone had finished

One plate cleared while a guest was still eating.

Last visit
Pass

Last 6
5 of 6 passed
Delivered the check within five minutes of the request

About seven minutes for the check; server was at another section.

Last visit
Pass

Last 6
4 of 6 passed

Manager · 2 missed standards

Stopped by the table to ask about the experience

Manager walked by twice without stopping.

Last visit
Pass

Last 6
2 of 6 passed
Resolved a problem without being asked twice

Cold entree was mentioned twice before it was replaced.

Last visit
N/A

Last 6
Not scored