Action Plan
The Copper Fig
This visit
75%
Last visit
91%
Last 6
76%
Missed
4
Host
75%
-25 pts
Bartender
–
Not observed
Server
63%
-37 pts
Manager
100%
+25 pts
Host
-
Made eye contact and smiled during the greeting
Friendly words, but no eye contact.
- Last visit
- Pass
- Last 6
- 5 of 6 passed
Server
-
Described a special or signature dish
Signature dish not mentioned when the evaluator asked for favorites.
- Last visit
- Pass
- Last 6
- 5 of 6 passed
-
Asked about allergies or dietary needs
Allergies were not asked about.
- Last visit
- Pass
- Last 6
- 4 of 6 passed
-
Checked back within two bites or two minutes of the entrees
Server did not return until clearing.
- Last visit
- Pass
- Last 6
- 6 of 6 passed