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Action Plan

The Copper Fig

Visit 1 · Feb 6, 2026 · compared with nothing yet: this was the first visit

Evaluator's scorecard Next visit

This visit 71%

Last visit –

Earlier visits –

Missed 7

Host

83%

Nothing to compare

Last six: –

Bartender

83%

Nothing to compare

Last six: –

Server

63%

Nothing to compare

Last six: –

Manager

50%

Nothing to compare

Last six: –

Host · 1 missed standard

Made eye contact and smiled during the greeting

Friendly words, but no eye contact.

Last visit
No visit

Earlier visits
Not scored

Bartender · 1 missed standard

Offered water alongside alcoholic drinks

Water only after the evaluator asked.

Last visit
No visit

Earlier visits
Not scored

Server · 3 missed standards

Introduced themselves by name

Introduced only when the evaluator asked.

Last visit
No visit

Earlier visits
Not scored
Asked about allergies or dietary needs

Allergies were not asked about.

Last visit
No visit

Earlier visits
Not scored
Delivered the check within five minutes of the request

About seven minutes for the check; server was at another section.

Last visit
No visit

Earlier visits
Not scored

Manager · 2 missed standards

Stopped by the table to ask about the experience

No table touch from a manager.

Last visit
No visit

Earlier visits
Not scored
Restrooms clean and stocked

Paper towels out in the restroom.

Last visit
No visit

Earlier visits
Not scored