Action Plan
The Copper Fig
This visit
83%
Last visit
64%
Last 4
70%
Missed
4
Host
100%
+25 pts
Bartender
67%
+17 pts
Server
75%
+12 pts
Manager
100%
+25 pts
Bartender
-
Offered a drink list or made a recommendation Missed last visit too
No list and no suggestion when the evaluator hesitated.
- Last visit
- Fail
- Last 4
- 2 of 3 passed
-
Measured every pour
Free-poured two cocktails; glasses looked heavy.
- Last visit
- Pass
- Last 4
- 3 of 3 passed
Server
-
Introduced themselves by name Missed last visit too
Introduced only when the evaluator asked.
- Last visit
- Fail
- Last 4
- 1 of 4 passed
-
Described a special or signature dish
No special mentioned; menus were dropped and left.
- Last visit
- Pass
- Last 4
- 4 of 4 passed